Last updated: April 3, 2025

1. Acceptance of Terms

By downloading, installing, or using Kiwi Skin ("App") or visiting our website (collectively, "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Services.

We reserve the right to update these Terms at any time. Continued use of our Services after changes constitutes acceptance of the updated Terms.

2. Description of Services

Kiwi Skin provides AI-powered skin analysis services, including:

Skin condition analysis from uploaded photos
Personalized skincare routine recommendations
Product recommendations
Aesthetic procedure suggestions
Skin health tracking over time
AI beauty advisor chat

Our Services are for informational and personal use only. They are not a substitute for professional medical or dermatological advice, diagnosis, or treatment.

3. Medical Disclaimer

IMPORTANT: Kiwi Skin is not a medical device and does not provide medical advice. All analysis results, skincare recommendations, and aesthetic suggestions are generated by artificial intelligence for informational purposes only.

Always consult a qualified dermatologist, physician, or licensed skincare professional before making decisions about your skin health, especially regarding medical treatments, procedures, or prescription products. Never disregard professional medical advice or delay seeking it because of information provided by our Services.

4. User Accounts

To access certain features, you may need to create an account or sign in using a third-party provider (such as Apple). You are responsible for:

Maintaining the confidentiality of your account credentials
All activities that occur under your account
Notifying us immediately of any unauthorized use

You must be at least 13 years old (or 16 in the European Union) to use our Services. By using our Services, you represent that you meet this age requirement.

5. Acceptable Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree NOT to:

Upload photos of other people without their consent
Use the Services for any commercial purpose without our written permission
Attempt to reverse-engineer, decompile, or disassemble any part of the Services
Use automated tools or bots to access the Services
Upload content that is illegal, harmful, defamatory, or violates any third-party rights
Attempt to gain unauthorized access to any part of the Services or its related systems

6. In-App Purchases and Subscriptions

Kiwi Skin offers in-app purchases ("Purchases") for additional scan credits:

Scan Pack 1: 1 additional scan credit
Scan Pack 5: 5 additional scan credits
Scan Pack 10: 10 additional scan credits

All Purchases are processed through the Apple App Store. By making a Purchase, you agree to Apple's payment terms. All sales are final. We do not offer refunds except as required by applicable law or Apple's refund policy.

Purchased scan credits are non-transferable and have no cash value.

7. Free Tier

New users receive one (1) complimentary skin analysis scan. After using the free scan, additional scans require purchased scan credits. We reserve the right to modify the free tier offering at any time with reasonable notice.

8. Intellectual Property

All content, features, and functionality of our Services — including but not limited to text, graphics, logos, icons, images, audio clips, and software — are owned by Kiwi Skin or its licensors and are protected by applicable intellectual property laws.

You retain ownership of photos you upload. By uploading photos, you grant us a limited, non-exclusive, royalty-free license to process and analyze your photos solely to provide the Services to you.

9. Privacy

Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding your personal information, including how we handle face data.

10. Disclaimers and Limitation of Liability

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, KIWI SKIN SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF OR INABILITY TO USE OUR SERVICES.

Our total liability to you for any claims arising from these Terms or your use of our Services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

11. Termination

We reserve the right to suspend or terminate your access to our Services at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

You may terminate your account at any time by deleting it within the app (Settings → Delete Account). Upon termination, your right to use the Services ceases immediately.

12. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any disputes arising from these Terms or your use of our Services shall be resolved through binding arbitration or in the courts of competent jurisdiction.

13. Contact Us

If you have questions about these Terms of Service, please contact us at:

Kiwi Skin Email: [email protected]

© 2025 Kiwi Skin. All rights reserved.